Patch is an AI Dev Employee that watches mWell's apps 24/7, diagnoses errors with your actual code, and opens a Bitbucket PR so your team wakes up to solutions, not alerts.
Patch does the work engineers hate most: monitoring, triaging, and fixing routine errors so your team stays focused on what matters.
Patch watches all mWell apps continuously across consumer, enterprise, and backend.
Uses your actual codebase to diagnose what broke, not just what the error says.
Opens a Bitbucket PR with a proposed fix. Your engineers review and merge.
Over time, Patch learns mWell's fix patterns, coding standards, and team conventions.
Critical issues get routed to the right engineer, not just a generic Teams channel.
Connects to existing error tracking tools (Sentry, Datadog, etc.) and your Bitbucket repos.
Patch monitors unhandled exceptions, application crashes, and critical runtime errors. Detection thresholds and noise filters are calibrated per repo during setup so your team only sees what matters.
Patch integrates across mWell's technology and engineering org. Here's who to involve from day one.
Champion of the initiative and primary decision maker for adoption and budget approval.
Approves Bitbucket access grants and integration architecture decisions.
Per-repo access and context. Patch is calibrated with their input on coding standards and past fixes.
Error tracking configuration (Sentry, Datadog, etc.) and deployment pipeline context.
Three-step loop, running continuously in the background while your engineers do real work.
Patch connects to your error tracking tool (Sentry, Datadog, or similar) and monitors mWell's repos simultaneously: the PH app, mWellMD, HealthSuite, and KonsultaMD. When an error fires across any of them, Patch is the first to know. Patch is compatible with leading error tracking tools. During the discovery call, we confirm your active setup and configure the integration accordingly.
Patch reads the relevant source files, traces the stack, and reasons about what went wrong, using your actual codebase as context rather than just the error message. The same way a senior engineer would debug it, but in seconds. Over time, Patch builds familiarity with your codebase, learning your team's fix patterns, code structure, and review preferences. The longer it runs, the more accurate and relevant its PRs become.
Patch proposes a fix and opens a PR directly in the affected repo with an explanation. Your team reviews and merges. What used to cost hours of developer time now takes 5 minutes of review. mWell's users never see the error. All PRs require engineer review and approval before merge. Changes can be reverted via standard Bitbucket workflows at any time.
Patch fits into how your team already works. No new dashboards, no workflow changes.
Your developers wake up to RCA reports in Microsoft Teams instead of raw Slack alerts. They review the diagnosis, decide on the fix, and act. Patch handles the investigation. Less context-switching, more shipping.
Leadership gets a monthly digest of errors caught, PRs opened, and fix rates by repo. Full visibility without being in the weeds. Escalations are routed automatically when Patch can't resolve something on its own.
Health app users can't afford downtime or broken flows. Whether they're booking a consult on KonsultaMD or checking results on mWellMD, Patch means most errors get resolved before users ever notice them.
One flat monthly rate covers all your monitored repos. No surprises.
Early access offer. The ₱40,000 setup fee is waived for mWell as a founding client.
Full refund if Patch isn't delivering value in the first 30 days. No questions asked.
Cancel after month 6. The longer Patch runs, the better it knows your codebase.
After the 6-month commitment, service continues at the same monthly rate. Pricing adjustments apply only if scope is expanded at your request.
Patch has one job and it does it well. Anything beyond this scope is quoted separately.
Data security, access controls, and confidentiality terms are covered in full during the discovery call and formalized in the Service Agreement prior to onboarding. Symph issues a Non-Disclosure Agreement before any repository access is granted.
Fast because it's agentic. We deploy Patch the same way Patch works.
Before anything is configured, we start with a 30-minute alignment call. We learn your stack, your current pain points, and which repos matter most. You leave with a clear picture of exactly how Patch works for your setup. No commitment required.
Patch connects to mWell's Bitbucket org and error tracking tool. Engineering leads grant read access. No write permissions are needed until PR review.
Patch learns your codebase. Your team reviews a sample run before going live.
24/7 monitoring starts. First RCA delivered within 48 hours. Microsoft Teams alerts configured.
Book a 30-minute discovery call with the Symph team. We'll walk through your setup, answer every question, and show you exactly what Patch would look like running on your repos.
Book a Discovery Callcalendly.com/frances-marie/hireai-discovery-calls
Upon agreement, Symph issues a formal Service Agreement and NDA within 2 business days.